Privacy Policy

Last updated: [Insert date]

1. Who We Are

Monastic Marketing (“Monastic Marketing,” “we,” “us,” or “our”) is a done-for-you AI automation and digital marketing agency located at:

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, interact with our marketing, or use our services.

2. Information We Collect

We may collect the following categories of personal information:

  • Identity and contact data: name, email address, phone number, company name, job title.
  • Business information: details about your company, services, marketing goals, and project details you provide via our forms or during sales calls.
  • Usage and technical data: IP address, browser type, device information, pages viewed, time spent on pages, referring URLs, and other diagnostic data, typically via cookies and similar technologies.
  • Marketing and communications data: your preferences for receiving marketing from us and your communication preferences.
  • CRM and performance data: campaign performance data, leads generated, forms submitted, and related engagement metrics processed through our CRM and marketing automation tools.

We generally collect this information:

  • Directly from you (for example, when you submit a form on our website, schedule a call, or communicate with us).
  • Automatically through cookies and similar technologies when you use our website.
  • From third-party platforms, such as advertising networks, analytics providers, and CRM integrations where you have authorized such sharing.

3. How We Use Personal Information

We use personal information for the following purposes, to the extent permitted by applicable law:

  • To provide and operate our services, including AI-driven marketing and automation CRM solutions for our clients.
  • To respond to your inquiries, schedule consultations, and manage our relationship with you.
  • To configure, optimize, and report on marketing campaigns and automations within our CRM and related tools.
  • To improve our website, services, and user experience, including testing and analytics.
  • To send you marketing communications about our services, events, and content, where permitted and in line with your preferences.
  • To comply with legal obligations, enforce our agreements, and protect our rights, security, and property.

4. Legal Bases for Processing (GDPR/EEA/UK Visitors)

Where GDPR or similar laws apply, we rely on the following legal bases to process personal data:

  • Your consent, for example to place certain cookies or send certain marketing communications.
  • Performance of a contract or steps taken at your request prior to entering into a contract, such as when you ask us for a proposal or sign up for services.
  • Our legitimate interests, such as improving our services, preventing fraud, and growing our business, provided these interests are not overridden by your rights.
  • Compliance with legal obligations, such as recordkeeping and responding to lawful requests.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

  • Operate and secure the site.
  • Remember your preferences.
  • Analyze site traffic and performance.
  • Measure and improve marketing campaigns.

Where required by law, you will be presented with a cookie notice and given options to manage your cookie preferences. You can also adjust your browser settings to refuse or delete cookies; however, some features of the website may not function properly if you do so.

6. How We Share Personal Information

We may share personal information with the following categories of recipients, only as necessary for the purposes described above:

  • Service providers and vendors, such as:
    • CRM and marketing automation platforms.
    • Email and SMS providers.
    • Analytics and advertising partners.
    • Web hosting and IT service providers.
  • Professional advisors, such as lawyers, accountants, and consultants.
  • Business partners, where we collaborate on marketing projects or events, with appropriate safeguards.
  • Authorities and law enforcement, if required to comply with applicable law or legal process, or to protect our rights or the rights of others.

We do not sell personal data in the traditional sense; however, certain uses of third-party analytics or advertising tools may be considered “sharing” or “selling” under some privacy laws. Where required, we provide mechanisms to opt out of such activities.

7. International Data Transfers

Because we may use global service providers, your information may be transferred to and processed in countries other than the one in which you reside. Where required, we implement appropriate safeguards, such as standard contractual clauses, to protect personal data transferred internationally.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services to you.
  • Fulfill the purposes described in this Privacy Policy.
  • Comply with legal, tax, and regulatory requirements.
  • Resolve disputes and enforce our agreements.

When personal information is no longer needed, we will delete or anonymize it in accordance with our data retention practices and applicable law.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which can include:

  • Right to know or access the personal information we hold about you.
  • Right to correct inaccurate personal information.
  • Right to delete personal information, subject to legal exceptions.
  • Right to data portability in certain circumstances.
  • Right to restrict or object to certain processing.
  • Right to opt out of targeted advertising or the sale/sharing of personal data, where applicable.
  • Right to withdraw consent where processing is based on consent.
  • Right to lodge a complaint with a supervisory or regulatory authority.

To exercise these rights, please contact us at [Insert privacy email] with your request and sufficient information to verify your identity.

10. Additional Information for Utah Residents

The Utah Consumer Privacy Act (UCPA) grants Utah residents specific rights regarding their personal data processed by certain businesses. Where UCPA applies to our activities, Utah residents may:

  • Request to know and access the categories and specific pieces of personal data we process about them.
  • Request deletion of personal data, subject to legal exceptions.
  • Request a copy of personal data in a portable format.
  • Opt out of targeted advertising or the sale of personal data.

We will not discriminate against you for exercising your privacy rights. You can submit a request or appeal a decision by contacting us at [email protected] and specifying that you are a Utah resident making a UCPA request.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Monastic Marketing. This Privacy Policy does not apply to those third-party sites, and their privacy practices are governed by their own policies, so you should review those separately.

13. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can delete it where required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the “Last updated” date at the top of this page and may provide additional notice where required by law.

15. How to Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

  • Email: [email protected]
  • Mailing address: Monastic Marketing, 1700 S Shangri La Lane, Toquerville, Utah 84774